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CLAWREVOPSDEPLOY CLAWFORCE
ENTERPRISE BPO

How We Built an AI Operations System for a 300-Employee BPO Serving 2,000+ Clients

A custom OpenClaw deployment with 30 CRM API tools and 5 specialized AI agents — workflow generation dropped from 60 minutes to 30 seconds. Built from scratch in a single sprint.

TelexPH·Guimba, Nueva Ecija, Philippines·Enterprise BPO
AGENT: Aria

[ BY THE NUMBERS ]

1,938
Contacts Managed
11
Active Pipelines
30
Custom CRM API Tools
15
Integrated Skills
7
Automated Jobs 24/7
5
Specialized AI Agents
466
Files in Deploy Package
30 sec (was 60 min)
Workflow Generation

[ THE TRANSFORMATION ]

BEFORE vs AFTER

DIMENSION
BEFORE
AFTER
Workflow Building
30-60 min manual
30 seconds via TACBD framework
Reporting
Hours of manual compilation
Automated daily/weekly to Discord
Lead Monitoring
Reactive, missed leads
Proactive detection every 4 hours
Document Management
Scattered, no standard
Standardized · searchable · daily backup
Institutional Knowledge
Evaporated between sessions
Persistent memory that grows
Integration Debugging
Pulled devs off projects
AI-assisted diagnosis

[ WHAT WE BUILT ]

30 Custom GHL V2 API Tools

Covering contacts, pipelines, messaging (SMS/Email/WhatsApp), workflows, calendars, campaigns, invoices, and social media.

AI Workflow Prompt Generator

TACBD framework (Trigger-Actions-Conditions-Branching-Data) generates complete GoHighLevel workflows from natural language in 30 seconds.

8 BPO-Specific Templates

Lead nurture, appointment reminders, pipeline automation, review requests, auto-response, onboarding, re-engagement, campaigns.

5 Specialized AI Agents

CRM Operations, Workflow Automation, Reporting & Analytics, Development Assistance, Knowledge Management.

Automated Reporting

Daily, weekly, and monthly reports delivered to Discord. Pipeline health, contact activity, and performance metrics.

[ TECH STACK ]

OpenClaw 2026.3.13GoHighLevel V2 APIZapierDiscordGoogle DriveMaton.ai API GatewayByteRoverDocker

[ CLIENT TESTIMONIAL ]

I'd love AI to handle the repetitive parts of my day — things like updating workflows, generating reports, drafting documentation, and even boilerplate coding tasks — so my team can focus more on building and innovating rather than maintaining.

TelexPH TeamEnterprise BPO · 300+ Employees · 2,000+ Clients

This build was originally documented on LaunchMyOpenClaw — our pre-evolution brand. View the original case study →

Read our full origin story →

This build was originally documented on LaunchMyOpenClaw — our pre-evolution brand.
VIEW ORIGINAL ON LAUNCHMYOPENCLAW →READ OUR ORIGIN STORY →

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